SMS Messaging Terms & Consent

By subscribing to My Theme Park Pal, you consent to receive automated text messages from us at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply.

What You're Consenting To:

• Receive SMS messages from My Theme Park Pal in response to your questions
• Automated responses powered by AI technology
• Real-time information about theme park wait times, dining, and shows
• Service updates and notifications as needed

Message Frequency:

Message frequency varies based on your usage. You will receive responses to your inquiries and occasional service updates. We never send unsolicited marketing messages.

1. Service Description

My Theme Park Pal is an AI-powered SMS concierge service that provides real-time information about theme park attractions, wait times, dining, and entertainment. The service uses automated technology to respond to user inquiries.

2. Eligibility

You must be at least 18 years old or have parental consent to use this service. By subscribing, you represent that you meet these requirements and have the authority to consent to receive text messages at the provided number.

3. Acceptable Use

You agree to use the service only for lawful purposes and in accordance with these terms. You will not:

• Use the service to send spam, harassment, or abusive content
• Attempt to compromise or disrupt the service's functionality
• Share your account access with others without authorization
• Use automated tools to abuse the service (rate limits apply)

4. Information Accuracy

While we strive to provide accurate and up-to-date information, My Theme Park Pal is not affiliated with The Walt Disney Company or any theme park operator. Wait times, show schedules, and other information are provided "as is" without warranty. Always verify critical information with official park resources.

5. Fees and Charges

Message and data rates may apply based on your mobile carrier's plan. My Theme Park Pal is not responsible for any charges incurred from your mobile carrier. Premium features may require a subscription fee as described on our pricing page.

6. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. The service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

7. Limitation of Liability

My Theme Park Pal is provided "as is" without warranties of any kind. We are not liable for any damages arising from use of the service, including missed reservations, incorrect wait times, or service interruptions.

8. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the updated terms. We will notify users of material changes via SMS or website announcement.

Information We Collect

• Phone Number: Used to identify your account and send SMS responses
• Message Content: Your questions and our responses are stored to maintain conversation context
• Usage Data: Timestamps, message frequency, and feature usage for service improvement

How We Use Your Information

• Provide personalized responses to your inquiries
• Maintain conversation history for context-aware assistance
• Improve service quality and AI response accuracy
• Prevent abuse and ensure service security
• Send service updates and important notifications

Data Sharing

We do not sell your personal information. We share data only with:

• Twilio: Our SMS service provider (required for message delivery)
• Google: AI services for generating responses (anonymized where possible)
• Supabase: Database hosting for account and message storage

Data Retention

We retain conversation history for up to 90 days to provide context-aware responses. Account information is retained while your subscription is active and for up to 30 days after cancellation.

Your Rights

• Request a copy of your data
• Request deletion of your account and data
• Opt out of messages at any time by texting STOP
• Update your preferences and settings